Contact support
- Sign in and open Support on the left.
- Click New ticket.
- Tell us what is wrong: name the server, what you see, and what you already tried.
- Click Send the ticket.
We answer there and by email, usually within a day. Pick a ticket to read it and reply.
For a problem with the program itself, use Help > Report a problem.
More help: all guides, the FAQ, or open a ticket at cp.light-speed.com.