VENTRILO

/support

Ventrilo cannot connect to the server

  • Check the address and port. Copy them again from your server host or owner. Fix them with Edit... in the tab menu.
  • Check that the server is online. Use the server status tool. If it does not answer there, the server is down or the address is wrong, and only the owner or host can fix that.
  • Check the password. If the server says the password is wrong, fix it with Edit... in the tab menu.
  • Check your firewall and antivirus. The client only makes outbound connections, so no firewall rule or port forward is needed. A strict work, school or public network can still block it: try another network.
  • Disconnected right after connecting? You may have been kicked or banned, or the server may be full. Ask the server owner or an admin.

More help: all guides, the FAQ, or open a ticket at cp.light-speed.com.